Rewarding commercial roles for doctors @ Holland & Barrett

  • TypeFull Time
  • RoleNon-Clinical
  • LocationUK - National
  • LocationGreater London
  • LocationRemote
  • LocationWest Midlands UK
  • SectorNon-Clinical
  • SeniorityManagerial

Holland & Barrett (H&B) – the well known brand for health foods and products is now diversifying into wellness and preventative medicine.

This brand new side of the business is headed up by a doctor who started his own career transition journey with Medic Footprints several years ago. He is now building a talented team of doctors to drive the future of H&B forward.

H&B is an amazing place to be right now.

As a clinician and health tech entrepreneur, H&B offers me unique opportunities that converge digital health, technology and consumer wellness, all in a single company.

With a 150 year heritage and occupying such an important space in the nutraceutical ecosystem, it’s so exciting to be apart of this major transformation as we lead H&B into the next stage of its growth 

Dr. Taran ToorDirector of New Wellness Propositions & Partnerships, Holland and Barrett

The company

At H&B we are building something really special and exciting – to help people understand how to live longer, healthier, happier lives.

Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys.

So, if you are passionate about making a difference and want to work for a treasured brand that’s growing, please apply. We’d love to hear from you.

 

The roles

H&B are hiring for 2 roles:

  • Diagnostics Proposition Manager
  • Journey Diagnostics Proposition Manager

What is Diagnostics?

Diagnostics is all about enabling consumers to have better insight into their own health data through testing.

Diagnostics is a brand new function which sits in the newly established Science and Business unit at H&B. We are undergoing a transformative change in a bid to reach a growing market within wellness.

By offering a wider service, we hope to continue to personalise wellness for all and create a much stronger platform for our consumers.

The diagnostics team will work to under how diagnostics can be embedded within new propositions and develop the longer term roadmap

 

Diagnostics Proposition Manager

This role is responsible for developing the end-to-end diagnostics proposition and deploying diagnostics services and capabilities across H&B. 

  • Creating a strategy for how diagnostics can be developed as a proposition and embedded into H&B service offerings 
  • Creating a roadmap to determine the roll out plan, Key Performance Indicators (KPIs) and target metrics 
  • Supporting the launch of the diagnostics into each Journey (narrow segment market), then refining the proposition based on feedback 
  • Working with the partnerships team to identify partners
  • Monitoring and reporting on progress against KPIs
  • Business Partner to support the understanding and usage of diagnostics across the wider business

This is a broad intrapreneurial generalist role.

 

Journeys Diagnostics Proposition Manager

This is a crucial role in deploying diagnostics into a key business area working closely with the central Diagnostics Team to deliver for Journeys. 

Bringing experience of working in tech and your passion for health & wellness you will be responsible for the end-to-end proposition for bringing diagnostics to life in selected health journeys such as gut health, sleep and menopause.

Creative and innovative you will not be afraid of pushing boundaries, testing new concepts and showcasing these to stakeholders in a compelling way but most of all have a passion for improving consumers wellbeing.

  • Working with to the central Diagnostics Team to understand how diagnostics can be embedded within the new end-to-end digital wellness Journeys 
  • Creating an initial roadmap with the Journeys product team to determine the roll out and the objectives and key results (OKRs) and target metrics 
  • Working across the Journeys content and product teams to develop the digital proposition via the app 
  • Launching the diagnostics pillar into each Journey, understanding customer reaction and sentiment, identifying what works and what needs to be improved 
  • Developing longer term roadmaps for diagnostics in Journeys
  • Identifying how diagnostics can create greater ‘stickiness’ within journeys and encourage users to take up more than one journey 
  • Working with the partnerships team to identify further partners in a broader ecosystem, to grow and scale service offers for each Journey

This role focuses more on the narrow market segment and would suit someone who is particularly interested in gut health, menopause or sleep.

On-going support and on-the-job training will be offered for both roles. 

 

Who are we looking for?

Doctors who can work with real autonomy and are self-starters.

Being a doctor is not a hard prerequisite for this role but it is thought that the nuanced understanding a clinician may bring will be highly beneficial.

Both these roles may appeal to anyone from junior doctor level to post CCT who has demonstrated some history of consumer wellness and health/digital tech.

Having an understanding of diagnostics, their application and being able to communicate this across the product and commercial teams is also important.

Other key skills include:

  • Stakeholder management – ability to engage and influence stakeholders at all levels
  • Creative and innovative – not afraid of pushing boundaries and testing new concepts 
  • Team player with experience of breaking down silos and creating shared visions
  • Operational experience of managing multiple logistical components and teams is preferable
  • A strong understanding of the complexities of diagnostic testing – from legal and regulatory concerns, to clinical considerations, logistical and data management challenges

Other desirable (but not essential) skills may include:

  • Recent completion an MBA/Masters around health tech or experience in medtech.
  • Worked in a b2c testing company or worked for a previous health-tech company

 

Salary + Work Arrangements

The salary is competitive depending on your previous experience.

Both roles are full time with the possibility of 1 day a fortnight to allow for clinical work.

The roles are remote with travel about 4-6 times a year to Nuneaton in the West Midlands.

 

Benefits

Other benefits include 10% bonus and 3% pension

In addition to competitive salary, company benefits and flexible working, you can expect support and encouragement to build your career.

We recognise talent and you will receive substantial professional development. You will receive the support, tools and encouragement to make your mark and succeed in this role.

This is a great opportunity to put a career defining success on your CV!

 

Interested?

If this role sounds like it could be your next career move, express your interest below today.

The H&B team will be in touch with further information if it sounds like you could be the right fit for these roles.

Please make sure you’ve carefully read How to Express your Interest for job opportunities on the Medic Footprints Website to give yourself the best chances of success.

  • The team will use this to determine initially whether you may be a good fit so please be specific and concise about why you're interested. Referring to the job description always helps. Remember - quality over quantity!
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