Clinical Operations Manager @ Thriva

  • RoleDoctor
  • TypePart Time
  • SeniorityManagerial
  • LocationUK
  • SectorHealth Technology

About Thriva

Thriva are constantly trying new things to understand how we can improve people’s lives by putting better health in their hands with tools they can trust, advice they can action, and the support to get them there. Rated as the best preventative healthtech startup on TrustPilot, they’re scaling fast and working hard to offer people the best level of understanding, support, and tracking throughout their health journey. Thriva are a Series A backed company and have raised c. £10m to-date.

The role

Thriva are seeking an ambitious doctor to help ensure they deliver an outstanding service, specifically:

  • Manage clinical tasks essential to the effective day to day running of the service. This includes dealing with urgent results, and assisting non-clinical staff in responding to clinical queries from consumers and specialists.
  • Oversee clinical audits and other quality improvement activities to ensure that we are working in a safe and efficient way.
  • Plan team objectives in the short and medium term and work closely with the wider team to coordinate and deliver specific projects.
  • Support clinical operations team in divisional planning through proactively identifying issues, opportunities and resource gaps.
  • Effectively driving alignment between company goals and the teams priorities.
  • Help ensure our clinical content is as credible, helpful and patient-friendly as possible.
  • Review clients’ blood tests and ensuring appropriate written interpretation of results.
  • Responsible for the success and delivery of individuals within the team.

You will be working closely with the Head of Clinical Operations who is a GP by background.

Who are they looking for?

Thriva are seeking a GMC registered doctor who is excited about entering the world of startups and open to new ways of working with the following attributes:

  • License to practice – registered with a designated body for appraisals
  • Completed Foundation training
  • Excellent clinical acumen and problem solving skills
  • Ability to lead on safeguarding, clinical governance processes, managing risk & taking ownership of clinical problems
  • Enjoys writing with excellent written English
  • Strong organisational skills: known for proactively finding new ways of organising and improving processes.
  • In addition to these, any experience in the following would be beneficial for this specific role:
    • Copywriting experience
    • Expertise or interest in Nutritional Science, Fitness, Wellness or Longevity
    • Project management and/or leadership
    • Managing teams

 

Work Arrangements

We welcome applications for candidates seeking part time hours as we are able to consider job share arrangements for this role. Minimum of 2 days per week, as well as on a 4 or 5 days per week basis for full time.

During the pandemic they are working from home 100% of the time. Outside of this, there are flexible working options between the home and the office which is based near Farringdon/ Old Street Stations

 

Remuneration

Thriva are open to discussing salaries based on experience and work arrangements and offer some great perks including 28 days holiday plus bank holidays (pro-rata),  an individual learning and development budget and some great socials, to name just a few!  For more information on perks, check out the Thriva Careers website.  

Team Culture

The tight-knit clinical team help ensure Thriva continues to deliver outstanding and valuable service to customers. That means helping shape the interpretation, advice and content customers receive, managing our network of GPs who report on results, or feeding in on product strategy. The team have worked for many years in the NHS, in particular as GPs, but also come with start-up experience and a passion for innovation in healthcare. Diversity is embraced at Thriva. To build a product that is loved by everyone they need a team with all kinds of different perspectives, experiences and backgrounds. That’s why they’re committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.

 

Why work with Thriva?

We’re creating something entirely new and we’re aware that we don’t know everything. So we’re constantly trying new things to understand how we can improve people’s lives. Startup life can be tough sometimes, so we like to bring as much fun as we can to the office!

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

 

I really enjoy working at Thriva. People are really kind to one another, and the company is equally focused on their people as well as their customers.

My workload is sufficiently varied to keep me engaged and developing, and I love collaborating with and meeting people from different teams like engineering and design.

The best thing of all is to know that my work is helping people improve their health through lifestyle changes, which aligns with my interest in preventative medicine.

– Noel Young, Clinical Associate

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