Clinical Author @ Serco

  • TypeFull Time
  • RoleNon-Clinical
  • SectorNon-Clinical
  • SeniorityNon-Leadership
  • LocationUK

Competitive Salary

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).

Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a Clinical Author you will research, write, edit, and review medical information, including ongoing clinical education, internal team updates, and patient education materials for the purposes of the claimant and Health Professionals (HP) in line with the DWP Functional Assessment Service (FAS)

Your main responsibilities:

  • Researching and reviewing medical literature to ensure that the organisation’s content is up-to-date, accurate, and credible.
  • Creating and editing scientific or medical content that is clear, easy to understand and adheres to regulatory and ethical guidelines.
  • Collaborating with HPs, DWP, and other internal and external stakeholders to ensure that the initial training guidelines and continuous professional development courses are relevant and accurate to FAS.
  • Ensuring that the content is written in a way that meets the needs of the audience and is accessible to people with disabilities.
  • Staying up to date with the latest clinical and medical research and developments by reviewing DWP updates, NICE and SIGN guidelines.
  • Collaborating with other FAS providers, DWP, and other professionals to create and distribute content.
  • Adapting content to changes in benefit Legislation or government reviews.

What you’ll need to do the role:

  • Minimum 12 month’s post-graduate experience working as a Health Care Professional (doctor, paramedic, OT or PT)
  • GMC/ HCPC registered with no restrictions to practise & a proven record of relevant Continual Professional Development (CPD) and revalidation
  • Minimum 12 months operational experience as a DWP approved Assessor, with working knowledge of DWP benefits such as PIP and WCA.
  • Experience in Clinical Authorship, you will have a strong background in medical writing, along with knowledge of medical terminology, research methodologies, and regulatory guidelines.
  • Proven experience researching and analysing medical information from a variety of sources, including peer-reviewed journals, medical textbooks, and online databases.
  • Proven experience communicating effectively with internal and external stakeholders, and the general public.
  • A keen eye for detail and accuracy

What We Offer

  • Up to 6% contributory pension scheme
  • Life insurance
  • Revalidation and funding for GMC/HCPC pin
  • 4 days paid Continued Professional Development per annum
  • 25 days annual leave plus bank holidays. Options for annual leave purchase & carry over
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
  • A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.